According to the Consumer Financial Protection Bureau, Sterling employees would strongly encourage their customers to open an in-house credit line to make purchases in its stores and to also include payment protection insurance from 1990 until 2017. Regardless of whether the customer wanted to open a credit account with them, one was opened for them. Their employees would not inform consumers that they were applying for credit and misstated the reasons for requesting consumers’ personal information.
Essentially, Sterling is accused of gathering their customer’s personal information and opening credit card under their name, but without their knowledge and also forcing a payment protection insurance to that account.
More than half of Sterling’s total sales were financed by consumers using Sterling’s in-house credit.
Sterling Jewelers operates in all 50 states. Sterling does business as Kay Jewelers, Jared The Galleria of Jewelry, and other stores, including JB Robinson Jewelers, Marks & Morgan Jewelers, Belden Jewelers, Goodman Jewelers, LeRoy’s Jewelers, Osterman Jewelers, Rogers Jewelers, Shaw’s Jewelers, and Weisfield Jewelers.
What You Can Do
Was a credit account opened under your name at one of Sterling’s retail locations without their consent? If so, please contact Baron & Budd now to see if you qualify to take legal action against Sterling Jewelers for secretly opening retail credit accounts for customers and then placing a payment protection insurance.Get Started Online Call: 866-807-2849